What does it mean when my Turbo runs out?

Your Turbo allocation is the number of Gbs you are given that are unshaped (meaning very fast). If you are on a subscription with 5 Turbo Gbs, that means your first 5 Gbs will be high-speed. Once those are used up, your traffic will be shaped according to your subscription (see details here).

If you extend your subscription, your Turbo usage gets reset when your subscription rolls over to the new month. Alternatively, if you activate a different subscription, your Turbo will get reset immediately (but you may lose some days of your previous subscription, if you had one active at the time).

Warning messages will be sent to your primary email address when you are close to using up your Turbo Gbs, but if that happens, don't worry. You will still be able to access the Internet, simply at reduced speeds.

Turbo allocation is only applicable to our unlimited packages

WIZ Client FAQ

How do I view my WIZ Account Details?

How do I view my WIZ Usage Details?

How do I subscribe to a WIZ Package?

How do I make a payment?

How do I contact WIZ Support?

How can I estimate my data usage?

What does it mean when my Turbo runs out?

How do I change the Network Name (SSID) of the WIZ WiFi Router ?

How do I change the security key of the WIZ WiFi router?

How can I change my WIZ portal password?

How to Troubleshoot Internet Connection Issues